Privacy Policy
Effective Date: 01/07/2025
Halas Homes (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and store your personal information when you use our website [insert URL] (the “Site”) or engage with us.
1. Who we are
Halas Homes is a registered charity providing care and support for people with learning disabilities.
Contact Details:
Halas Homes
Wassell Road, Halesowen, West Midlands, B63 4JX
01215508778
info@halashomes.co.uk
2. What information we collect
We may collect and process the following data about you:
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Information you provide to us:
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Name
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Contact information (email, address, phone)
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Donation details
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Volunteer application information
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Any correspondence you send us
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Information collected automatically:
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IP address
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Browser type and version
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Pages you visit
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Time and date of your visit
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Referring website
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Cookies and similar technologies:
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We use cookies to enhance your experience (see Section 7).
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3. How We Use Your Information
We use your information to:
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Process donations and send acknowledgements
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Administer volunteer applications
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Respond to your enquiries
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Keep you informed about our activities (if you consent)
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Improve our website and services
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Comply with legal obligations
4. Lawful Basis for Processing
We process your data under the following lawful bases:
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Consent: For marketing communications or optional data you provide.
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Contract: To fulfil agreements with you (e.g., processing donations).
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Legal obligation: For compliance with laws and regulations.
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Legitimate interests: To improve our services and operate our charity effectively (only where these interests are not overridden by your rights).
5. How We Share Your Information
We will never sell your personal data. We may share it with:
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Service providers (e.g., IT support, payment processors)
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Regulators or law enforcement where required
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Our professional advisers (e.g., auditors)
All third parties are required to protect your data and only use it for specified purposes.
6. How We Store and Protect Your Data
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Data is stored securely on our servers or those of trusted providers.
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We take appropriate security measures to protect against unauthorised access, alteration, disclosure, or destruction.
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We only keep your data for as long as necessary (e.g., to comply with legal obligations, resolve disputes, or enforce agreements).
7. Cookies
Our website uses cookies to:
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Understand how visitors use our site
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Improve user experience
You can control cookies through your browser settings.
8. Your Rights
Under data protection laws, you have rights regarding your personal data:
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Access – request a copy of your data.
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Rectification – correct any inaccuracies.
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Erasure – request deletion where we have no lawful reason to retain it.
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Restriction – limit how we use your data.
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Data portability – receive your data in a machine-readable format.
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Objection – object to certain processing (e.g., direct marketing).
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Withdraw consent – if we rely on your consent, you can withdraw it at any time.
To exercise your rights, please contact us using the details above.
9. Children’s Privacy
We do not knowingly collect data about children without appropriate consent. If you believe a child’s personal data has been provided without consent, please contact us.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”
11. Complaints
If you are concerned about how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO):
ICO Website: www.ico.org.uk
Helpline: 0303 123 1113
12. Contact Us
If you have any questions about this Privacy Policy or your data, please get in touch:
Halas Homes
Wassell Road, Halesowen, West Midlands, B63 4JX
info@halashomes.co.uk
01215508778